Pricing
Mailoza is bought four ways: one-time projects with a fixed outcome, monthly managed support that keeps it fixed, rapid emergency support when email is down, and custom infrastructure work scoped to your environment. We price on outcome and expertise — never per mailbox — and frame every quote against the cost of the problem it prevents.
How we price
Email is your most business-critical system and your most neglected one. A real number depends on your environment, not on how many mailboxes you have. So we look at what actually drives the work — then frame the price against the cost of a single outage or a single business email compromise incident, which averages around $120,000.
A guide to scale, not a per-unit price. More mailboxes means more to migrate, secure and watch — but the value is in the expertise, not the seat count.
Microsoft 365, Google Workspace, or self-hosted (Mailcow, Stalwart, Linux) each carry different work to configure, harden and operate well.
A planned project and an active outage are not the same job. Emergency work is scoped and priced for the speed it demands.
Mailbox count, calendars, shared resources, third-party senders and legacy quirks all shape how much careful, staged work a safe move takes.
How much you want watched — mail flow, queues, reputation, authentication, certificates — and how proactively, shapes the managed scope.
Hardening, anti-impersonation defences and regulated-sector obligations (Law, Accounting, Healthcare) add depth that a generic setup never needs.
The fastest way to a real number is a free Email Audit. It shows exactly where your risks are and what fixing them takes — before you commit anything.
Managed support plans
Managed plans are a predictable monthly commitment — continuous monitoring, a defined response when something breaks, and a plain-English health report. Clear, fair terms, no long lock-in. Anchors below are starting points; your tier and quote follow a short scoping conversation.
From / monthly
Best for: small teams that need someone competent watching, and a number to call.
Most popular
From / monthly
Best for: growing businesses that want it actively managed, secured and watched — the plan most teams choose.
Custom
Best for: mission-critical email that needs full ownership, priority support and emergency readiness.
Honest about 24×7
One-time services
Solve an acute problem or build the right foundation. Each project is scoped to a defined outcome and quoted after a short conversation — most start from a free Email Audit, which de-risks the work and points to the right next step.
Free
A prioritised, plain-English picture of your deliverability, authentication, security and reputation. The front door to everything.
Start the Free AuditFrom / per project
A staged move to Microsoft 365, Google Workspace or self-hosted with a tested rollback — zero data loss, no surprise downtime.
Explore Email MigrationFrom / per project
Find out exactly why mail goes to spam — authentication, alignment or reputation — and fix it at the root so your quotes reach the inbox.
Explore Email DeliverabilityFrom / per project
Assess and harden your environment against phishing, spoofing and business email compromise — MFA, closed legacy protocols, authentication at enforcement.
Explore Email SecurityRequest quote
Email down, blacklisted or breached? We triage, contain and restore — then tell you plainly what happened. Scope is set at intake; price follows the incident.
Request Emergency SupportCustom
A deliberate design for your email — platform choice, topology, authentication and resilience — then a correct, documented build.
Explore Email InfrastructureWhich is right for you
Most businesses start with a project to fix the acute problem, then move to a managed plan to keep it fixed. Here is how to tell which you need now.
One-time project
Fixed scope · delivered once · quoted per project
Monthly managed support
Recurring · ongoing ownership · predictable monthly cost
The most common path is hybrid: a project is the front door, a managed plan is the home. We will recommend the right starting point for you — not the most expensive one.
Add-ons
Add-ons layer onto a managed plan to match your risk and your sector. Each is quoted with your plan — pick what fits, skip what does not.
Always-on, automated watching of mail flow, queues, reputation, authentication and certificate expiry — the failure modes that are invisible until they are catastrophic.
Continuous reputation and authentication watch, blacklist defence and sender-discipline guidance — so your mail keeps landing in the inbox.
Aggregate-report monitoring at enforcement, so spoofing of your domain is caught and your legitimate senders never quietly break.
Regular checks that your email backups exist, are complete, and can actually be restored — not just assumed to be working.
A board-ready, plain-English view of email health, risk and value — what we watched, what we caught, and what we fixed.
Reserved, priority emergency capacity with a defined response window, so a specialist is ready the moment email goes down.
Pricing questions
Because a real number depends on your environment, not on a mailbox count. The honest price for a migration, a security hardening or a managed plan varies with your platform, complexity, urgency and risk. Publishing a per-mailbox grid would recategorise us as commodity hosting and invite a comparison that has nothing to do with the value of the work. Instead we show the structure — anchors, named tiers and "request a quote" — and give you a precise number after a short conversation.
Six things, mainly: the number of mailboxes (as a guide to scale, not a per-unit rate), your platform (Microsoft 365, Google Workspace or self-hosted), urgency, migration complexity, how much monitoring you want, and your security and compliance requirements. We frame the result against the cost of the problem it prevents — a single outage or business email compromise incident averages around $120,000.
A one-time project is scoped work with a fixed outcome, delivered once and quoted per project — a migration, a deliverability rescue, a security hardening. A managed plan is a predictable monthly commitment where we own your email on an ongoing basis: continuous monitoring, proactive maintenance, a defined response and a monthly health report. Most businesses use both: a project to fix it, a managed plan to keep it fixed.
Yes — that is usually the best place to start. The free Email Audit assesses your deliverability, authentication, security and reputation and gives you a prioritised, plain-English report. You see exactly where your risks are, and what fixing them takes, before you commit anything. There is no obligation.
"From" is a starting point for scoped, well-understood work — your final number depends on your specifics. "Custom" means the work is bespoke enough that a tailored quote after discovery is the honest way to price it. "Request quote" applies to work whose scope is only clear after we look — like an emergency, where we price the incident once it is triaged. None of these are hidden prices; they are an honest reflection of how each kind of work is scoped.
Emergency work is scoped at intake, because the size of the job is not knowable until we triage it. We classify the severity, contain and restore, and price the incident accordingly. Managed-plan customers get the strongest committed response windows, and our Premium plan includes emergency response. What we never do is flaunt an unbounded "instant 24/7" rate we cannot honour for everyone.
No. We price on outcome and expertise, never per mailbox. Mailbox count is a guide to scale — more mailboxes means more to migrate, secure and watch — but the value is in the specialist work, not the seat count. A per-mailbox grid is exactly the commodity framing we refuse.
No long lock-in. Managed plans run on clear, fair terms. The relationship should continue because the value is obvious in your monthly report — not because you are trapped in a contract.
Yes. We work alongside your existing IT or host — you do not have to rip anything out. We own the email outcome and coordinate with your other vendors, so you stop being bounced between them.
Yes, and that is the most common path. A migration creates a clean, secured environment that is easy to monitor; a hardening leaves a posture worth protecting. When the project ends, moving to a managed plan keeps it fixed — but it is entirely your choice, and there is no pressure to graduate.
Request a pricing consultation, or start with the free Email Audit. We will understand your environment, recommend the right starting point, and give you a clear, predictable quote framed against the cost of the problem — with no surprise invoices.
Yes. Every managed tier includes the monthly plain-English health report — the recurring proof that your email is working, what we caught, and what we fixed. It is part of the plan, never an extra.
